Zero Complaints and An A+ Rating
In our 9th Year of Zero Complaints (2007) the Bureau went to a letter grade…
Since then we have always received an A+ !
(It turnes out applying the Golden Rule can be measured… for 19 years now:)
To see our current standing:
It means our customers don’t even have cause to complain to the Bureau…
We treat our customers like we would like to be treated! It means when we say Satisfaction Guaranteed … we mean it. Due to national bureau trademark policy, we have been asked to remove from the internet copies of letters from the bureau congratulating FloBeds. If you would like a copy, please call and we can fax or mail to you.
Ask for our 2007 Letter Congratulating FloBeds on 2006 Complaint Free Year, or the 2006, 2005, 2004, 2003, 2002, 2001, 2000 or 1999. At FloBeds we are crazy to make you happy! After all, why wouldn’t we be? We ask you to try our bed. We give you a money-back guarantee. If you have an issue… of course we are going to take care of you. FloBeds wants you to sleep happy… and we don’t want to give your money back. We are small enough to care about every sale. We will take care of you. All of us here would like to think that we would do it anyway, but we have set it up for a win-win. If you are happy, we are happy. Sweet dreams! Here is an example of what we would send you:
2001 BBB Honor Roll
David R. Turner, Vice President
D, Patrick Wallace
Serving the Northern California Counties of: