FloBeds Reviews

Wonderful Product, Wonderful Service

We purchased our first FloBeds and have been very satisfied with the mattress and the customer service. We initially went a little too firm with our choices and they have been patient and helpful with us on getting our sides “just right” for each of us. Thank you! We no longer have any shoulder or back pain. Both of which we suffered from for the past 5 years. We sleep through the night and are sleeping better than we have in a very long time. It is amazing what a good mattress can do. You won’t regret investing in your sleep!!

excellent bed and service

The Flobed is extremely comfortable and I appreciate being able to customize the "design" to match the degree of firmness I prefer. The additional support has even helped my lower back feel better. Service is very good and helpful. Highly recommend.

good as new

After 12 years, purchasing a new cover makes it feel like a new bed again. Thanks FloBeds! Rick R.

One of my best purchases

I love my FloBed latex mattress. Going on 11 years and just replaced three of the vzone inserts at a very affordable price. Outstanding customer service to boot. Go for it, you won’t regret it.

Great product, and great communication!

Great product, and great communication!

Fantastic all around

Fantastic all around

Excellent experience with FloBeds. What

Excellent experience with FloBeds. What stood out most was the level of product knowledge and customer service. They took the time to understand exactly what I was looking for rather than simply trying to sell me a mattress. They were very knowledgeable about latex mattresses, firmness levels, body weight, sleeping position, and how the different layers work together. They really helped zero in on the proper configuration for my needs and explained the differences clearly and professionally. It is rare to find a company that combines this level of product expertise with genuine customer service. If you are looking for a quality latex mattress and want knowledgeable people who will help you choose the right setup, I would highly recommend FloBeds.

Best Latex mattress & more plus exceptional service

**Outstanding Mattress and Exceptional Personal Service!** I couldn’t be happier with my experience with FloBeds and the quality of their latex mattresses. From the moment I started researching, it was clear that this is a company that truly cares about making sure its customers find the right mattress—not simply making a sale. A special thank-you goes to Dewey, the owner of FloBeds, who provided an exceptional level of personal attention, knowledge, and customer service. Dewey took the time to answer all of my questions, explain the different latex options, and genuinely listen to what I was looking for in a mattress. His expertise and willingness to help made the entire experience easy and enjoyable. The FloBeds latex mattress is absolutely fantastic. The quality, comfort, support, and craftsmanship are immediately noticeable. It provides that perfect combination of pressure relief and support while still feeling incredibly comfortable. You can tell that a great deal of thought goes into the materials and construction. What really sets FloBeds apart, though, is the combination of a superior product and a genuinely customer-focused owner. It’s refreshing to deal directly with someone like Dewey who stands behind his product and takes pride in making sure his customers are happy. If you’re considering a latex mattress, I highly recommend giving FloBeds a serious look. And if you have questions, talk to Dewey—you’ll quickly understand why so many people have such positive things to say about FloBeds. Five stars without hesitation! ⭐️⭐️⭐️⭐️⭐️

Bed

Oh I’m loving my new Flobed and pillows. I’m sleeping better and my back is better for the new firm mattress. Easy to set up and it’s cooling to the touch. Sleeping much better and my days are better for it!! Thank you Flobeds ❤️ Life saver

Dewey took our order and

Dewey took our order and was extremely knowledgeable, kind, and helpful! He made suggestions that proved to be wise and saved us a few dollars. I can’t say enough good things about the product and the excellent customer service this company has provided to us for over 25 years!!

I purchased a pillow that

I purchased a pillow that was recommended for side sleepers because of it's 'extra' height. What I received was a very soft pillow that I sank into. No extra head support at all. I tried it for 3 nights to see if time made any difference. It did not. I tried to return it based on the exaggerated claims on the website. I was very courteously told that pillows could not be returned, but in this case they would make an exception, if I paid the return shipping. The return shipping charge was almost $50 (for a 5# pillow??). I decided to keep the pillow to give it to someone that wanted a very soft latex pillow.

Only mattress company I will

Only mattress company I will recommend.

This pillow is just what I needed

I have pretty significant GERD and need to elevate my head while sleeping. But I also needed something that, while supportive, also had a lot of resilience to keep me comfortable as I changed positions during sleep. This shredded latex pillow answers both needs so well. I was easily able to adjust the amount of filling to “just right” for me. So happy to be sleeping so much better!

The customer service is very

The customer service is very friendly and fast.

No

I hate these review requests.

perfect

perfect

Start to finish great experience.

Start to finish great experience.

Best bed ever!

I had one of these for 20 years and loved it when it came to buying a new bed, I tried to go with a Sealy hybrid because it cost a little bit less, worst mistake of my life. I just got my new one and will never stray again. Here’s to another 20.

This is the perfect squishy

This is the perfect squishy mattress for my aging and arthritic doberman. I stacked her old bed right on top of it and she's loving the extra squish. Seems well made and shipped quickly. Thank you!

I recently changed my Flobed

I recently changed my Flobed configuration to a medium over firm and I love it! Arrived within days of ordering and changing out one of the layers was simple. Highly recommend Flobeds.

The pillow like a down

The pillow like a down pillow

Love our new bed

This bed has been really great for us after years of searching for a sleeping solution for us both. Very thankful!

Awesome bed and outstanding customer service!

I continue to be thrilled with my Flobed VZone king bed! We purchased our King size bed in 2008 and this past year I noticed some cupping on the mattress that was causing sleep issues. I called Flobeds to see if I could resolve the problem. I was able to purchase a new V-zone layer for both sides of the bed at a discount. Customer service was so helpful and it was a huge relief to me to be able to fix our bed with only having to buy a component instead of the typical action of having to purchase an entirely new bed. In 50 years of marriage I’ve never had a bed last like this or have such an awesome warranty.

Quality product; stellar customer service

I first bought a Flobeds mattress over 20 years ago after an extensive online search for a quality product that I was going to spend 1/3 of my remaining life on. After 20 years sleeping on it 365 I can say it was worth every penny I spent on it. The cloth case is still in perfect shape with no pulled stitches or noticeable wear and the base latex still has like-new resilience. However, the egg crate topper finally needed replacing, so I contacted Flobeds in the hope they could still service their product over 20 years later. To my surprise they still had a record of my original order on file and could immediately send a replacement topper! This level of customer service is unheard of today! Yes, the mattress is pricey compared to the "mattress warehouse" cheapies, but I've never regretted getting more than 20 years of good sleep on a Flobeds quality product. I'm delighted with the quality and I can highly recommend them for continuing to service their product.

The pillows are the best

The pillows are the best I've ever had. Highly recommend

Goo job

Goo job

A company that stands behind their products.

We purchased a split dual king vzone mattress almost 10 years ago and had noticed it was not performing the same as new. After verifying that some of the vzone sections had become overly compressed the company replaced them under warranty at the reduced rate. We remain happy customers!

This mattress is, without doubt,

This mattress is, without doubt, the most comfortable bed I've ever encountered. The V-zone allows for 'micro' adjustments to allow for individual body needs. One of the advantages over other latex mattresses, is the top of the cover being made from knit cotton - it allows you to still feel that lovely cushion of the talalay, whereas a cover of woven cotton puts a barrier between the mattress and yourself. We had some concern about our ability, physically, to put it together, but took frequent breaks and managed just fine. Not too bad for folks in their 80’s. We are very happy with this mattress.

Our account spans 20 years.

Our account spans 20 years. We can get additional layers etc with confidence. FloBeds has our beds in their files. Dewey makes sure we get appropriate replacements.

Love this bed! Super comfy,

Love this bed! Super comfy, great sleep, and even better knowing that it's all nontoxic. 100% worth the money

All of my contact with

All of my contact with FloBeds has been great, quick replies and very friendly. Helped me with some parts for a 23 year old wood slat frame.

Customer service is excellent. Fast

Customer service is excellent. Fast shipping. Flo beds are the best beds. They also are happy to help after the sale.

I ordered a second layer

I ordered a second layer of the Xtra long twin mattress and deeper cover that fits two layers. For adults I had an Xtra long twin bed with three layers and I had a single xtra long twin layer stored under the bed for a 9 yr grand. Now I can mix and match to my needs. When my two teen age grands stay over they can each have a two layer mattress. One sleeps on the bed and the other on the floor. And the floor one tucks neatly under the twin bed and out of the way when not needed.

We LOVE our new FloBed

We LOVE our new FloBed mattress and topper! Not only is it comfy and supportive, but the concept of being able to replace components of it as needed in the future, rather than the whole thing, is a brilliant concept and really puts it over the top for us! We had a 10 year old PranaSleep Wahe Talalay Latex mattress that literally disintegrated over a couple of months AND it was 3 months past its warranty period so we had to replace the WHOLE thing. (Note: We paid $10k for it back then). We were sleeping terribly on our old mattress and figured out when we slept better on vacation at an AirBnB that it was in fact our mattress that was the problem. We were agonizing over what to pick that wouldn’t break the bank, or our backs. , and that hopefully we wouldn’t have to replace any time soon. After doing copious amounts of online searching and using ChatGPT to help us we came across FloBeds. WOW!!! What a fantastic bit of luck that was for us. Your Goldilock Guarantee is equally brilliant, particularly for the purchase of something like this online that we hadn’t been able to “experience” in a showroom. We’ve told all of our friends, family members and neighbors about it and we are sending many folks your way to check out FloBeds. Thank you for being such a wonderful, caring, helpful family business! And best of all, thank you for giving us our sound sleep back once again! Amy C

All my interactions with customer

All my interactions with customer service were superb. They care about customer satisfaction and were very responsive to my questions.

I hoped the Flo Bed

I hoped the Flo Bed mattress would help my lower back pain. It has not. It is too firm. It seems comfortable when I first lie down on it, but when I wake in the morning I am in pain. I had high hopes that the mattress would help, but I am a few thousand dollars poorer and still in pain, My next plan is to seek out a different company that makes a comfortable bed topper. Depressing.

Service is impeccable and shipping

Service is impeccable and shipping is fast!

Great customer service. Always friendly

Great customer service. Always friendly and helpful

Ahhh 🙂

Our bed was ordered and delivered within a week and a half and surprisingly it was easy and fun to assemble. My husband's side was designed for firm and mine for soft; however mine needed one step softer. I sent an email to Dewey requesting a couple of the sections be swapped for plush which he replied to with a new order. There was no cost and my new pieces showed up in a couple of days. Very happy with our purchase and with the service we experienced.

This is the best mattress

This is the best mattress I’ve ever owned! The customer service is impeccable. If you love sleeping on clouds, this is your new bed. Buyers beware of other mattress companies who sell Dunlop mattress for a cheaper price. Read everything on FloBeds website - it’s true, Dunlop latex is the Dollar General version of latex. Talalay latex is far superior to Dunlop latex and thank goodness FloBeds figured this out a long time ago! Thank you FloBeds for the best nights sleep in years!

Excellent service. No issues and

Excellent service. No issues and great communication.

Happy with all over experience.

Happy with all over experience.

Great! Thank you so much!

Great! Thank you so much!

My Nighttime Magic Carpet

At 72, with serious health issues, I hurt. Sleepless nights due to pressure on my body and generalized pain have just been a part of life. Over the past year, I have tried 4 other mattresses, all top of the line; none helped. I spoke with a friend about it on the phone, and he recommended FloBeds. I almost didn’t order due to price and worries about assembling the components. After thinking hard, I took the risk. Assembling was a touch challenging. . (I am an old lady, you know) but I got through it without much difficulty. Only 2 nights later, I am sleeping very, very well. The pain I was feeling from pressure is no longer a part of my nights. Comfort…. oh yes! Support…couldn’t be better! No other bed has given me what this FloBed mattress does, which is a good, supportive, pain free night. It works so nicely with my adjustable base (no big lump at the fold when I raise the head of the bed). For some reason I don’t slide down to the bottom of the bed like I did with other mattresses. There is some special magic in FloBed mattresses, and I am blessed to have discovered it!

Pain free sleeping

I requested a special order sized to fit our window seat in our family game room. It's a comfy place to curl up with a good book or watch others as they play video games. Our 2 cats especially enjoy sitting and sunning themselves in the afternoon. You can see RB lounging on the latex pillow in the window seat. As a bonus, the latex mattress serves as a most convenient kids bed for our grandson and nephew when they stay over and adults are in our guest rooms. On more than one occasion more book reading has turned into an afternoon nap. I can't Flo Beds enough for their many products that I bought over the past few years. Our king, guest queen and custom XL twin mattress and beds. Plus pillows and another mattress stored under the twin bed for that extra family visitor sleeping on the floor.

Shipping is amazing and simple.

Shipping is amazing and simple. And to put your bed together is made so simple everything is written out exactly how you set up your bed at the shop (if your able to make the trip to fort bragg go it really is helpful and such a friendly staff)

Excellent communication with real people

Excellent communication with real people who did not try to upsell me. My old flo bed lasted 21 years and I was happy to duplicate it again.

I will be calling Flobeds

I will be calling Flobeds for ALL my future bedding needs. They are a one-stop-shopping when it comes to bedding.

The best and only latex bed you’ll ever need

This is our second 100% latex mattress with a short (bad) stint on a coil+latex in between. We truly couldn’t be more pleased with our Flobed. I spent many hours every many months reviewing and comparing the latex bed market and while I admit was a little anxious about ordering online sight unseen, both my husband and I are four the first time in decades sleeping well again. Great system, love the swappable layers (we’ve had to make no changes in the 3 weeks we’ve had it). No - like none - offgassing or smells. We slept on it hours later with no smells coming off it. Good for your body, better for the planet, what’s not to love. Thank you Flobeds 💞

Helpful rep

We had questions about our current latex mattresses. Our concerns were heard and recommendations were given. The staff knew their stuff and we were impressed.

Great experience all the way

Great experience all the way around, no hassles, full attention to detail, smooth transaction. . . . well beyond what is expected! Thank you!

Love, love, love!!!

This is Gary’s wife. I ordered this bed because I sleep so poorly. I still sleep poorly but I do sleep for longer periods of time and hurt a lot less!! I’m recovering from arthritis and this bed has helped so much!! My allergies are also a lot better and that’s a relief after so many decades!! Best bed ever!! I’ll miss it on vacation. ;(

The customer service representatives were

The customer service representatives were all helpful and took the stress out of the decisions we had to make.

These folks are truly amazing.

These folks are truly amazing.

Rapid turnaround and reps friendly

Rapid turnaround and reps friendly and competent.

Shipping and service were fine,

Shipping and service were fine, I just wish the pillow were better

Lovley

Lovley

king

I found your ad and am interested. Waiting for your response.

Nice product, good price and

Nice product, good price and swift checkout and delivery. Thanks

Quick shipping.

Quick shipping.

Mattresses

I noticed your ad and would love to learn more. Please contact me.

Good service, delivered when expected,

Good service, delivered when expected, came out of the box nice.

Did a review search on

Did a review search on the company and came up 5 star. What more can I say.

Travel pillow

We absolutely love the travel pillow it’s the perfect size for traveling on our motorcycle since we have to limit what we pack it’s the perfect size. Thank you so much.

Total Fan of Flo Beds

I am a total fan of Flo Beds. I have the very best shredded latex pillows. They are adjustable so I can have a couple very stuffed for my arm to rest on as well as one that is lower with some of the stuffing removed adjusted for laying my head on. I also completely love the wool mattress pad. It is cool yet warm at the same time. It is very plush. I literally have purchased I believe possibly 8 pillows overall and 3 mattress protectors for various beds. I had a guest sleep on my bed and they said it was the most comfortable bed they had slept on in a long time and I attributed that to the wool mattress protector.

Easy transaction. Great product.

Easy transaction. Great product.

Amazing bed + costume service

My husband and I have had the v-zone mattress for two months and absolutely love it! When we met, I had another brand’s latex mattress, but it was too soft for my husband. I thought I’d never have the comfort of sleeping on natural latex again, until discovering Flobeds’ v-zone mattress. Now, my husband has the firmness he likes, I have the softness I like, and we’re both sleeping better than we have in years! We took advantage of the Goldilocks guarantee to adjust our v-zones. The process could not have been easier. We also bought the shredded latex pillows and 100% recommend those as well.

I love working with this

I love working with this company! My favorite bed for 25 years. Obviously, have switched out pieces. That’s just one of the many things I appreciate. The people in the office are knowledgeable and patient. Thank you Flo bed!

Great experience

Great experience

On line ordering was easy.

On line ordering was easy.

Buy 1 pillow + pillowcase if you want 2 low profile pillows

The shredded latex pillows are amazing!!! We bought 2 then ended up taking half the filling out of each... we really like our pillows low... so if I were to do it again I'd probably just buy 1 pillow and transfer half the contents to another pillowcase, to make 2 pillows and save some money that way. But I can't complain because the cost of two pillows on sale was less than what I would've paid for ONE here where I live!

Best Quality latex

Perfect pillow. High loft. Breathable. Washable. Had one fiftern years ago and never had troubles like the cheapy pillows that give you tossing all night to get comfortable! Try the matterous too. It is a dream. I own latex matterouses too. Two queens. It does not need replacing like these 5 year companies do. Invest in your sleep! I bought four pillows this summer for my new home. I will give as Christmas gifts too. I have had the rest now try the best. HAPPY in Alabama! FLO beds customer service is A+

We bought the bed in

We bought the bed in the store in Ft. Bragg, and had it delivered (free!) to Ukiah. Liz, the saleslady in the store, was great. Fun to talk to, knowledgeable about the product, easy to work with. And the guy who delivered it and set it up was great too (unfortunately I forgot his name). Competent, quick, and answered all my questions.

Alway love a foam pillow,

Alway love a foam pillow, these are no exception. They were perfect for my husband who likes a little thicker pillow

Pillows mold to fit neck and shoulders

I had purchased the King size regular latex pillows a few years ago. They are quite heavy but perfect to raise the head area of bed enough to prevent nightime acid reflux. I used my low fill feather pillow on top of it. I needed to replace my 20 yr old feather pillow which was wearing out so this time I ordered the "double shredded" latex. I also ordered 2 standard cases. I divided the king pillow into the 2 standard cases. Its a noticeably less weighty latex and can lead to quite the mess when transferring. The included instructions on how to remove and adjust the shredded latex fill proved valuable!! I am quite happy with the results. My head remains slightly elevated with the larger, denser latex king pillow and the lighter weight, lesser filled standard pillow adjusts easily as I turn side to side during sleep. I have an injured shoulder and slipping my arm under these 2 latex pillows (and using my Flobed mattress system) works SO MUCH BETTER than the fancy wedge pillow system I tried a few years back.

Incredibly comfortable, extended the life of my bed…

Needed something to add some more softness back into my bed, and the 4” bed topper was exactly that. It is incredibly comfortable, well made, and arrived promptly. When my wife and I need a new bed I will absolutely be looking to buy one from Flos.

We love FloBeds!

We have FloBed mattresses in two of our bedrooms, in our travel van, and in my acupressure studio. Both of our sons have FloBeds in their homes. We love the product, the service, and the people working at this wonderful business.

A++ customer service all the

A++ customer service all the way around.

Shredded latex pillow and solid latex pillow

I wish we had Flobeds in Canada! Great company, prompt service, and overall excellent quality. I bought the shredded latex pillow, solid latex high loft and low loft. They are all amazing! My personal favourite as a side-sleeper is the shredded latex and I can’t wait for the next sale so I can buy more. I’ve been looking for a pillow with support but not hard like a log. This one is squishy, comfy like down but without all the drawbacks. It fluffs up back to its shape and gives you more support when lying on your side, unlike down. If you don’t want to fluff up the pillow and prefer a soft yet solid one, then go for the solid high loft latex pillow. It’s not hard like Dunlop. The Talaylay process is so much better. But remember that you might need a higher pillow if you’re on the larger side or prefer a loftier pillow.

Delivery on time. Pillow helps

Delivery on time. Pillow helps with shoulder pain

Improves sleep on any surface

Traveling for the summer the Airbnb bed was terrible, worst sleep of my life. This saved my shoulders and back. I even slept well using it for 5 nights in the back of my SUV. Love it so far.

No returns!

No returns!

STILL THE BEST

Thank you for not changing in all these years. We bought our first bed many years ago after my wife had 18 months of stage 3 cancer treatment. Her ribs hurt when she slept on her back or side. I talked to lots of company's (17) and FLOBEDS was the best customer service of them all. My wife was able to sleep all night through the hardest time in her life. THANK YOU. Now we have retired and she was having trouble laying flat all night so I called FLOBEDS and talked to an amazing woman and she suggested 2 beds with 2 adjustable frames that fit inside our king frame. Thank you FLOBEDS having a great product & great employees.

Good shipping and packaging.

Good shipping and packaging.

Shipping boxes

Shipping boxes don't seem sturdy enough to survive the trek from CA to NY. Both tops & bottoms were taped so the contents would remain inside . The vacuum sealed contents were OK but if a less competent UPS driver were moving, loading or unloading they may not have remained intact. This is my 2nd bed so I knew the assembly procedure (easy)

No problems at all with

No problems at all with any part of the purchase process.

Order arrived in good shape.

Order arrived in good shape. No issues with ordering or shipping.

Sheets and pillows. On Sale!

Sheets and pillows. Great value at full price. Even better on sale. . These will last a long time and so will I with sound sleep. Glad I chose the higher thread count in natural soothing sage color. Quite nice!

I'm a foot shorter than

I'm a foot shorter than my husband which has lead to a lot of uncomfortable mattresses. I love the softest mattress possible while he would be happy sleeping on the floor. We usually settle on a medium firmness but then we're both unhappy. I was shocked to see that Flobeds allows for a split queen mattress and had me wondering why all mattress brands don't offer this. We've had our Flobed mattress vZone for about a month now and it is by far the best mattress we've owned. We followed the website's "Firmness Advisor" recommendation based on our sizes and haven't felt the need to adjust anything. Shipping and set up were a breeze. Plus the mattress layers smell like pancakes! (the pancake smell disappeared as soon as we put our sheets on). I would recommend this mattress brand in a heartbeat!

Serene Mornings

How to be a happy camper when you are home - FloBeds! A bed and bedding made from sustainable natural materials, hand crafted and tailored for that just right Princess and the Pea experience is indeed a blessing. Fortunately, I found the v zone natural latex mattress and euro slats foundation. I sleep peacefully and soundly, waking up just before my alarm. Quality bedding, restful sleep can be a challenging journey, - grateful I had a rewarding experience.

A++ product and company

We are so impressed by your company and the quality of your product. The mattress is superior. It's very comfortable for each of us. It was easy to put together, almost fun. I researched latex mattresses for two months. I was drawn to your company immediately because of what you offered-talalay, sustainability, customization, and an intuitively better "fit" for us. I looked at many other mattresses but always ended up back at your website. We're very glad I did. Your customer service deserves special praise. There was a helpful human being at the end of the line at all times during the process. I know if we need a tweak in the future that will still be the case. We could not be more satisfied. Thank you so much.

Over many years, I have

Over many years, I have tried various types of mattresses. The Flobed mattress is the most comfortable mattress. I wanted a non-toxic mattress and that’s very difficult to find. Flobed was the answer. The fact the mattress can be custom-designed makes it the best available. The customer service person who handled my order was outstanding in every way.

Great product! Great company!

Great product! Great company!

Arrived a few days after

Arrived a few days after placing order!

The people at Flo Beds

The people at Flo Beds are always helpful making sure my selection is exactly what I need. I get personalized customer service every time I make a purchase from Flo Beds.

vZone bliss

We decided to give the vZone a try after owning a standard 9” floBed for many years. As a side sleeper I can sleep all night without needed to switch sides often. We couldn’t be happier with our vZone king size FloBed

Everyone should have one…

Everyone should have one…

Super fast shipping and excellent

Super fast shipping and excellent value. Thanks!

This is our second third

This is our second third Flobeds purchase -- our King, our guest room and the guest room at my father's house. We first purchased 9 years ago and the King is still supportive and comfortable. The service at FloBeds is personable and attentive. All the transactions and comfort adjustments (first bed) went smoothly.

Great company

Love their products and service. Do yourself a favor and just get a flobed

St. Dormeir Wool Mattress Protector

So far, so good. It's been a good mattress protector. My only grip was the initial instructions on the process of cleaning it but settled for just running it through the washer on delicate and hanging it to dry.

A Transformational mattress topper

Your mattress topper does a wonderful job of transforming a hard mattress into one that is quite comfortable.

I ordered this pillow because

I ordered this pillow because I don’t like pillows that contour to the head and neck. I like latex pillow that is firm and dense enough. This pillow comes close. Just wish it were a little larger, thicky. It is a little thin but my old pillow is old and had to be replaced.

Thanks for asking.

Thanks for asking.

Flobed forever

I love my flobed and appreciate that I could repair it for another many years of sweet sleep. It took a bit, but I received the topper I needed to restore my flobed to its intended comfort.

Queen High Loft Pillow is Just Right!

I looked at about 10 other pillows before finding the Flo Beds Queen High Loft Pillow. The latex pillow I bought and loved 15 years earlier was no longer being made. I have permanent neck damage due to being rear ended in an auto accident, and the pillow I use is very important to me. Flo Beds pillow is just the support I was looking for. It's firm enough to support my neck and head with enough soft 'give' to allow me to move my head at night without waking up in pain. My old pillow didn't work with the firm support mattress we just bought. The Flo Beds pillow works perfectly with it. The only complaint I would make is that I had to pay for shipping. I understand that I might have to pay for shipping if I returned the pillow, but I had to pay shipping to even get the pillow here. All of the other pillows I looked at were free shipping to the home.

The sheets are terrific and

The sheets are terrific and has made our sleeping better. One small drawback was the come out of dryer really wrinkled. Would buy again.

We ordered a new memory

We ordered a new memory foam top for our bed. The one we received is not as wonderful as our original memory foam top. That one was white and I believe thicker than this blue one. The original one was heavenly, the picture in the brochure from back then was exactly how it was. Press on it and your handprint is engulfed in comfort. What happened? I’m really disappointed but didn’t want your reputation to suffer

Service was great except that

Service was great except that the person didn't have much info about the reason the flannel sheets were being discontinued. As for the sheets, the set I bought two years ago were the best I'd ever had; absolutely no pilling. Eventually the fuzz was worn off in the places with the most friction. The new sheets aren't the same quality. They're already starting to pill slightly, and aren't as soft. Maybe you discontinued the sheets because the quality was going down.

Well...you did offer us a

Well...you did offer us a set of sheets for shipping a week later than promised, but we saw no sheets.

Sufficiently stuffed

This is a great pillow. I like that it's heavy, and more than sufficiently stuffed. My neck has not hurt once since sleeping on this pillow.

Wool Mattress Protector & Shredded Latex Pillow

I'm very happy with the St. Dormeir Wool Mattress Protector. I enjoy that little bit of extra cushion and the cooling properties. The king size Shredded Latex Pillow & Case however is disappointing. You wake with your head in a crater the size of your head. The pillow is so heavy you can't just easily fluff it up again.. Maybe had I gone with a smaller size the extra shredded latex wouldn't have room to pile on the sides..

Not really a review, we have questions!

There was no information in the sample to explain how the different layers are situated or layered to create the full mattress. It is a little confusing! And, how much time in advance would we need to schedule a Saturday appt at your store? We would be coming from the San Joaquin Valley area. Thanks.

Prompt delivery. High quality product.

Prompt delivery. High quality product. However, latex pillow smells too strong for me to use.

It’s okay

It was recommended by our chiropractor & It has been somewhat helpful with my husband’s neck & shoulder pain. It is however very heavy & the queen was larger than expected. (I had to put it in a king size case!) I was also surprised to have to pay for shipping when spending that much on the pillow. Bottom line is it’s okay.

Pillow didn’t work out, but love FloBeds

I purchased the lower loft solid latex pillow and, unfortunately, it doesn’t work for me. Regretting not getting the higher loft which would probably be better suited for a side sleeper. It’s always hard to tell based on pics/measurements and me having petite shoulders and neck issues. I do think FloBeds is a great company with stellar customer service and fast shipping. Their latex is top notch and I even love the way they package everything. Love is definitely put into what they do! You see and smell the purity! Pillows are just a hit or miss with any company as it is personal preference. Thank you for the gift of the beautiful mask. Very comfortable!

We have had our king

We have had our king flobed for 16 yrs. Had body prints, so we purchased a new quilted cover and no more sagging. Looks and feels like a new bed. Still love our flobed.

Service on phone was great.

Service on phone was great. Order was disappointing...it was shifted back a week after we talked on the phone. This was unexpected and disappointing.

Still working on comfort level

Service was fab. Having slept on mattress for a couple of weeks, I need to switch out some of the z cushions as I frequently wake with sore hip and shoulder joints. Don’t use top comfort layer as sheets wouldn’t fit. Don’t use the pillows due to smell and too warm. Husband hasn’t snored yet with this mattress.

Great service. But was only

Great service. But was only offered the one 3" same as my mattress. I only weigh 100 lbs

Not what I expected. Very

Not what I expected. Very heavy to change linens for elderly person

Have not have improvement with

Have not have improvement with lower back pain. I know I should call in for suggestions to help.

Not thrilled

The bed is "okay" after less than ONE YEAR and not sure if we should have ordered a different one or not. Deteriorating firmness is issue in the center with this one just like all previous conventional beds that cost much less and why I thought it was a good investment. The two latex pillows are losing their firmness after only a few months of use. This is too bad @ $149 each!

Great service just not the best fit for us

Dewey and his team are fantastic. However however our floor bed does have a sag in the middle we have bought replacement cores unfortunately would not buy again.

We love Flo beds and

We love Flo beds and have them in our country house. Maybe the website need some updating. Making it more user friendly with better photos.

Pillow is comfortable but has

Pillow is comfortable but has a smell when we received it.

The bed wasn’t comfortable. I

The bed wasn’t comfortable. I tried different variations. But it wasn’t for me. Customer service was pretty good. They accepted the return with minor or minimal hassle.

A little too early to tell.

The mattress is more firm that I anticipated, which is disappointing. I ordered a 6-inch with 3 inches firm on the bottom and 3 inches medium on top, based on a recommendation from the CS person I spoke when I said I wanted a soft mattress but didn't want it to bottom out. So on hindsight, seems I should have gone with medium for all 6 inches. Maybe it just needs to break in? Also, I liked how the pillow was over-stuffed so I could make an extra pillow with the excess, but it does have bit of a strong odor. I bought a latex mattress because I didn't want off-gassing. The odor makes me wonder if I made the right choice

Shipping = Great Service =

Shipping = Great Service = Great (they answered any an all questions I had via email before I made my purchase) Shredded Latex pillow = only "okay". I really want to like it. I love the heaviness of it. I love the floppiness of it. It works well when I'm propped up in bed. But when I lay down on it (I'm a side sleeper) it feels great at first, but I wake up several times with sore ears because it's too firm. I also get the worst neck/headaches after I sleep the whole night on it. I've tried adjusting the fill over and over. I'm just not sure. I really hate leaving a mediocre review, but I'm really on the fence with this pillow.

The jury is still out.

The jury is still out. I ordered the washable wool mattress pad and a set of sheets. The mattress pad fit was great. The big test will come after it is washed. The sheets were a big disappointment. I liked the design of the corner straps and the fit seems to be ok. However, the sheets are very thin and come out of the dryer very wrinkled.

Third Time Wasn't The Charm

This was my third FloBed and the first time I was disappointed. Several of the layers arrived with dirt spots which made them look used. The bed is comfortable but what happened to quality control?

Good product, bad financial policy

While FloBeds has a good product and attentive customer service, their financial policies are not good. I expect a company to wait to bill my credit card until the product ships. FloBeds billed my card more than a month before shipment. I returned the mattress, and the owner told me it would be at least 30 days before I received a refund. There is no reason for this delay other than to benefit the seller, who has the use of my money longer.

We still did not received

We still did not received the products. it is too early say anything.

Latex pillow king suzed

This was a gift for my husband. He says it is not firm enough for him so he was disappointed.

Convoluted latex did not work for me

The delivery was fast and efficient. However, the convoluted latex was not supportive enough and I had back pain the very first night. So I have not used it since and had to go back to the guest bed that doesn't hurt my back. I don't know if it's because it's too soft, but it did not work for me. My previous latex had gotten impression marks and was starting to hurt my back, so I was looking for a replacement. I got a replacement but it ended up being too firm (from another co), so I thought I would try this. Immediately my back pain returned so unfortunately it's not going to work for me. Not sure what I'm going to do with it now.

Shady

Website has sheep in a moon logo covering the pages of reviews.... is it there so I can’t read page 4or 5? Are there bad reviews in that page they don’t want people to read? Seems shady. Also have had my flobed for about 4 yrs and considering throwing away.. we both have more lower back problems since we’ve had it. It costs so much so maybe we will just have to spend more through the company to make if right again. Feels like a scam.

poor customer service so far

poor customer service so far

The bed was comfortable for the first 9 months or so...

In retrospect, we would not purchase another bed from FloBeds. The first few months were comfortable. But, in less than a year the latex began to sag in the middle. I ordered the XFirm latex core from FloBeds and used it to replace all the little latex pieces of top layer. That worked for less than a year. Then I realized the Euro Slats were no longer doing anything! Even when the blue adjusters were in the "maximum overall" support configuration. So I put a piece of plywood directly over the Euro Slats. This made the bed firm again and my neck and backpain subsided. Meanwhile my husband's side had failed in the same manner. We didn't bother buying a new core - because by then , it would have cost a small fortune --- so we put plywood over the Euro Slats - and now that the mattress holds its shape well enough that his neck and back pain have subsided.

Read your notes, or why ask for them

I incorrectly ordered the wrong part for my bed. However I did knave a very detailed note if the specific oart I was looking for from the set of parts. If anybody had actually read the not it should if been obvious I'm messed up and contacted me. Instead I got a $200 wrong part. And the actual one i need is >$550. I'll pass. Tldr: I messed up, with detailed instructions and was not corrected.

I’ve submitted several emails to

I’ve submitted several emails to which no reply has been received. The order of a twinkling has been difficult to track and as of today only 2 of 5 packages are received.

Not sure yet 🙁

The bed arrived on time and was easy enough to assemble, looks very professional all put together. Smells like vanilla a nice scent. I ordered soft for my spilt side of a cal king my husband firm. Today I’m hunting for a thick cotton wool topper as the feel of the latex is not comfortable to me. Maybe a futon topper.

Disappointing for what we paid.

We ordered a split queen for a new adjustable bed. They were very accommodating. The order came on time, was well packaged and the foam is very high quality. The foam core cover is nice and thick with a sturdy zipper. We needed to get a couple of firmer pieces for the V foam section and they were again very easy to work with. So, why only 2 stars? 1) The mattress cover is the only thing that provides lateral stability. Perhaps because of the split queen size, these mattresses are constantly sliding toward the edge of the bed. 2) The 100 day guarantee seems to work fine for the V foam layer but not if you need a firmer full foam layer. My side is too soft. I tried to buy a firmer piece of foam and was told I would have to mail back the piece I was replacing. There is zero point to this because they can’t reuse it. It just discourages people from ordering another piece of foam. This is not disclosed and is misleading. 3) The foam became too soft too quickly and their “guarantee” is kind of misleading. Here is what happened when I tried to order a firmer foam core. Our mattresses are for a split size bed. According to their guarantee, you are supposed to be able to order one replacement foam core for $75. However, if you have a split mattress or just want to order a twin size, you are required to order 2 foam cores for $150. Perhaps this was disclosed before but I do not recall it and was unaware of this requirement. This combined with the “mail it back” requirement make it much cheaper to have a piece of foam custom cut where I live. 4) This is a poor mattress for an adjustable bed. The foam layers buckle and bunch up at the point where the platform bends. The multiple layers of foam, especially the V core layer just don’t work well on an adjustable bed. 5) The mattress is a heat sink. It is way too warm - and it’s only May. This is a great idea, but the execution is just not there.

website blues

I attempted to order a St Dormier starting Thursday 7/13/17 and it would allow me to put it in the cart bet everytime I tried to check out the website would malfunction. I tried again on Friday. I did not try again until Monday and finally worked. Then to add insult to injury I was informed that it would not ship until Wednesday.

13 years later

When I first got the flobed back in 2004 I loved it. However, it has not held up well. the mattress has started to oxidize and I had to pay for new cover pad. The mattress has developed a big indentation in the middle. huge disappointment.

Mattress system didn't last long

I bought the system with 3 layers, one which was zones of differing densities. The layers broke down to the point that I was sleeping in a hollow (and I'm not obese) after a year. I ended up replacing the mattress completely after 2 years.

Disappointing retention firmness

My husband and I are about 100 pounds difference. After a couple months, his side of the bed is substantially lower. Owner suspected slats of frane, but that's not issue. I love that this is mattress without chemicals, but foam isn't as sturdy as other options.

Extremely nice customer service, but wouldn't purchase again

While Flobed's customer service was truly super, I wouldn't purchase a Flobed again. I certainly appreciate the bed being made of material that's not harming my health, but my husband and I don't find it particularly comfortable and have regrets with investing this much money in something we're going to have to live with (unhappily) for years to come. Sure, I know we could've returned it.... but the hassle of having to pack it all back up and send it back seemed terribly unrealistic and so we've just been living with it. It's too bad really, because I wanted to LOVE this product so badly. I will say, the construction of the frame and mattress cover is remarkable. Again, I wanted to love it... but don't and now feel stuck with it.

Flobeds bulging

My flowbed bulges out on the sides. I sleep on a kingsize bed by myself and have switched sides and it happened on this side also.

Don’t like wool

While I love the mattress, I cannot stand the smell of the organic wool in the cover.

Didn’t help bad back

I had to return my flobed, I have had back problems for the last 10 years, this mattress did not solve my back pain.

The matress got a bump

The matress got a bump after 2 years,they told us to turn them and it will go away but it never did,

Not at all what we had hoped for

In our opinion, this bed was definitely not worth the money. We eventually dismantled and disposed of it, and replaced it with a nice mattress that cost less than $1,000.00.

NOT happy!

Not happy, very frustrated actually, bought the highest quality model, showed body impressions within 2 weeks, and we are not overweight! I sent many photos to FloBeds but the depressions could not be explained. Also, be aware of FloBeds return charges, even if the bed is defective, plus additional UPS charges for pick up, unless you want to haul it in yourself!

I got rid of bed.

I got rid of bed.

Not happy

This pillow has not worked out for me at all. I am a stomach sleeper and sleep on my face. I have had to pull out almost all of the fill, so that the loft is no more than two inches, which leaves me no support at all, resulting in a floppy bag that I’m having to try and find comfort all during the night and I’m a very deep sleeper. My neck aches during the night and is worse when I get up. All I now have is a big bag of very expensive shredded latex, which I have no use for at all. I had high hopes, but very disappointed. Unfortunately. I purchased this with a "no return" policy, or I would return it and get my money back.

Extremely slow

I placed my order on Dec. 6 assuming that would provide more than enough time to fulfill the order and allow it time for transit...all to make it prior to Christmas. As it turned out the order was only processed on Dec. 22 and I ended up having to postpone my travels to receive the shipment on Dec. 28. If the item was back ordered or you anticipated having to take over two weeks to process an order, you should have made that clear before I placed the order.

I WASN'T HAPPY ABOUT MY

I WASN'T HAPPY ABOUT MY PURCHASE AND WAS TOLD I COULDN'T RETURN MY PILLOWS

Sheets

They don’t fit and are baggy. They don’t stay tight. I’m very disappointed. This is even after I spent time speaking with a rep BEFORE I purchased.

slow service

On order 91758 the only email i have received is you received my order. I have yet to get a shipping date. I would like to think I will be receiving a shipping date soon.

yes and no

I wanted to buy a bed, but what this turned out for me was an expensive bad experience. The customer service was good, but the bed didnt work at all for me and I tried very hard for many months to make it work. I changed the V zone dozens of times, bought new cores, changed the slat settings over and over . Nothings worked. I also bought an expensive latex topper which didnt help. For me , your Euroslats are too arched and the blue plastic pieces are too high. And the V zone works only on the middle layer because a soft section will create a separation of the inserts if next too a harder section and I can feel that. so after months and no sleep, I have to do something to try to get some sleep . The staff is very helpful, but I should have just returned the bed during the warranty period instead of trying to make it work.

Travel Pillow

Two years ago, I purchased a king-sized FloBed and four pillows. My wife and I have been extremely happy with our purchase. My pillow is a bit big to take on vacations so my son ordered a queen-sized travel pillow for me last Christmas. Upon the arrival of the travel pillow, he and I were extremely disappointed. The pillow's size is not anywhere close to queen-sized. It is 13'' 10" to be exact with little stuffing in it. It provides absolutely no support. My son contacted the FloBed company and asked what could be done. The representative stated that the website was quite misleading, he would check on this matter, and send us a bigger pillow. My son received a second call from a different representative stating that the travel pillow only comes in one size and they would not be sending a new pillow after all. Now we have a pillow that cost my son $50.00 and is suitable for a baby doll. Please assist in making this right. Thank you.

Bed not holding its shape...

Your response...make another sale...buy replacement parts...not a big problem. Our response...the bed is only 2.5 years old...the materials that make up the bed are already loosing their shape and breaking down...it is a big problem.

No customer service

I would not buy from Flobeds. I would not ever deal with the son.

no response

I recently responded to Flobeds request for review, asking Dewey for support with our bed, which is too soft. I did not get a response.

One of the worst purchases of my life!

Latex has a break-in period. Like most if not all foam type products, it softens up over time. Look it up on the internet. This is what happened for my wife and myself with our Flobed. At first it was great once we were able to finally settle on the firmness we needed. However, after about 4 to 5 months, we started getting lower backaches. You could feel a small soft spot where your hips lay on the mattress. Flipping and rotating the foam sections helped, but only temporarily. We even paid money for additional firmer pieces. It was only a short term cure. Always the same issue: the latex went soft over time. I do not recommend this bed to anyone with lower back issues. And we got royally taken when we were finally able to negotiate a partial refund. YOU HAVE BEEN WARNED!

Bed

Worst bed I have ever slept in. But after over three hours of being bullyed into buying the thing. Even after me asking to give me a couple of days to check my finances to make sure I could afford the thing. O do not sleep any better then I did in my old bed. Wish I had it back. In fact I believe I sleep worse