Calling Paul: Dial 800-FloBeds for the Best in Customer Service
Have you noticed someone new answering the phone at FloBeds? That is the one and only Paul. He started a few months ago and has become an important part of our team. We interviewed Paul so you can get to know him better:
Q: What do you like about working at FloBeds?
A: I love the atmosphere! When I first started working here I repeatedly asked myself, “What are you doing here pal? You are not a salesman. You hate talking people into anything!” But I soon realized the awesome family aka management, puts no pressure into selling beds. The product is so good it sells itself! All I do is provide service and information, I love it. The office is completely open with all the desks facing each other, whenever I have a question or when someone needs anything we just vocally launch it across the room and answers come flying back. On a typical day we get to hang out and share thoughts about basketball and other tough guy things, while working of course ^_^, oh and there is always nice upbeat music playing.
Q: What is your ideal FloBed model and firmness setup?
A: I am currently sleeping on an Eastern King Deluxe Latex Mattress placed on the Euro Slat Foundation, with the cores setup as medium over firm on top of extra firm. I literally dream about this bed while sleeping on it. I am juggling three jobs and the feeling I get when I come home and melt into this mattress is indescribable. <—- did not mean to sound like an ad.. its just awesome!
Q: Do you prefer Natural or Blended Latex?
A: I tried but I really can’t tell the difference. My bed at home is blended latex and I have taken quite a few quality control office naps on our 100% natural latex version. I have come to the conclusion that more office naps will be required for final judgement.
Q: What do you like about speaking with FloBeds’ customers?
A: I like taking care of people, and I love that everyone who calls in is calling for the same exact reason; they are looking for that good melt into your mattress sleep, and I have been given the tools to help them make it happen. BRING IT ON FRIENDS!!!