Testimonials from FloBeds' CustomersWhat those who have gone before you have to say: Click here to add your testimonial. |
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About 5 years ago I had back aches almost all the time because of my work as a Nursing Assistant at the area hospital. My daughter had gotten a FloBed, and for several years encouraged me to buy one. After a lot of thought, and more pain, I decided to get one. It came in really small boxes compared to what I had expected. I took them out and laid them on the bed in the order I thought I would like, with firm and soft on the side I sleep on the most. Almost immediately I noticed I was sleeping longer through the night, not waking up every time I had to turn over because of my pains. After about a year, I decided to change my side of the bed to firm with medium on top. That is when I really felt the best relief. Now I don't have those back aches, and other joint pains from sleeping on those metal coils. I am able to get a really good rest. I am so glad I got that bed, I wish I had gotten it years sooner. If I had ordered one after I first heard my daughter rave about hers, I would have been a lot happier a few years sooner. I really do love my bed.
Betsy Lamphere
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by Philly888
It has been about 6 weeks now since I purchased a Flobeds Zone-on-Point Talalay latex mattress in Full/Std size for my mother. Time to report.
First, shipping. I ordered the mattress by telephone on a Saturday, and the mattress arrived Fedex about 9 days later on a Monday. So only 5 business days from CA to PA. Not bad at all. I was impressed by how fast my order was processed and shipped. The Full/Std mattress arrived in two boxes. Both were in excellent shape, well-taped, and had green stickers saying what was in each. The total shipping weight was about 85 lbs. One box was relatively light; one was heavy and I used a dolly to move it from living room to bedroom. Second, unpacking. When I opened the first box, the first thing I lifted out looked like a very large latex pillow double-wrapped in thick plastic. Except it weighed about 20 lbs. Turns out it was a vacuum-packed piece of latex. Since the layers are split that means I was sent seven of these latex "pillows", the seventh being the convoluted egg-crate layer that is half as thick as the other layers but is not split. For my 105 lb Mom what was recommended by Flobeds' online "Comfort Advisor" was (Zone | Soft | Medium), so the other six "pillows' were two each of those. I should explain that the Zone is really just another layer of Soft but it includes a 12"-14" zone of Medium in the area where your ribcage rests. Thus your pointy and heavier hips and elbows/shoulders sink into the soft part while your ribcage is held up by the (medium) zone, keeping your spine in alignment. At least I think that's the theory. Also in the boxes was a set of instructions (available online in PDF at http://www.flobeds.com/pdf/LatexOwnersInstructions.pdf) and the mattress case. Oh yeah, and a real latex pillow and set of 300 TC DreamFit sheets I ordered too. Third, putting it together. The first thing you do is put the empty mattress case on the foundation. (I had previously bought a SmartBase steel foundation). I had read some negative comments about the mattress cases some people had received from other sellers, e.g., that the case was hard and had a plastic feeling. The case from Flobeds couldn't be any more different. It is extremely soft, so soft one could almost sleep directly on the mattress case. The top of the mattress case zips completely off. I did that, laid the rest of the case on the foundation, and pulled its sides down as instructed. That is, one practically pulls the case inside-out so that one can simply lay the latex pieces on a flat surface. The next step is laying the latex. I started with one of the vacuum-packed "pillows" of Medium. It's way cool when you open them - it's like you've pulled the handle on an inflatable life raft. I got my first good look at the Talalay latex. It's beautiful looking, no discoloration or crumbling, and so soft. I couldn't resist squeezing it and thinking of that old "Please don't squeeze the Charmin" commercial. Laying down layers went very quickly. I made both sides (Zone | Soft | Medium), put the convoluted layer on top, then pulled the sides of the mattress case up and zipped its top back on, being careful to push in the flap that protects the latex from the zipper. Voila, instant mattress. Then I put my Mom's Martha Stewart mattress cover on the mattress case to protect it, followed by the sheets and spread. Getting the oversized sheets and the damn dust ruffle on correctly was actually harder than putting the mattress together. Done! Took about 30 minutes. Fourth, impressions. After the first night my Mom said she thought the mattress was too soft. So I switched the layers around from (Zone | Soft | Medium) to (Medium | Zone | Soft). Big difference. My Mom slept on this configuration for 2-3 weeks without complaint. But I pressed her for her impressions. She hinted that maybe it was still just a little too soft. So I made one side of the bed as firm as could be with the layers I had: (Medium | Medium | Zone). Whoops, too firm. So I switched to (Zone | Medium | Medium). Just right! For the past month my Mom has been sleeping on that configuration w/o any complaints. However, I was bothered by the fact that this leaves the other side of the bed as (Zone | Soft | Soft) - essentially all soft. So I decided to take advantage of Flobeds much-praised layer exchange policy. This past Monday I called, explained the situation, and asked for one piece of Firm. My thinking was that instead of getting two more pieces of Medium to make the whole bed (Zone | Medium | Medium) I'd make the other side (Zone | Soft | Firm). But I was advised to exchange both pieces of Soft for two pieces of Firm. I could then make the entire bed (Zone | Medium | Firm). This is supposed to be only 7% firmer than what my Mom is sleeping on now. Plus, it gives more/better configuration options if heavier relatives come to visit and are given this bed to sleep in. Final words (for now). I'll start by explaining the way the Flobeds layer exchange works. They'll send the two pieces of Firm and charge $100 security deposit for each piece plus $35, for a total of $235. Included with the two pieces of Firm is a prepaid shipping label in the amount of $35. To pack the two pieces of Soft I'll use a vaccum cleaner and the plastic they came in to vacuum pack them myself. Then I'll use the box and the prepaid shipping label to send the Soft back. When Flobeds gets it they'll credit me the $200 security. Thus the cost for the exchange of two latex pieces is $35. (This mattress is a Full - the cost for other sizes may vary). So it's not free but still much easier and cheaper than what other sellers offer. Also, the 90-day layer exchange period and the option to return the entire mattress are better than what other sellers offer. Both were very important factors in my decision to go with Flobeds. We'll have to see how this process works out (I'm waiting for the Firm to arrive) and what my Mom thinks of the new configuration. The most important thing is that my Mom is sleeping comfortably. She never wakes up with knee or hip pain like she did on her old mattress. I give Flobeds mattresses a big thumbs up. Philly888 |
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---04/18/2012 20:08:07---
OUTSTANDING ! ! ! I am embarrassed that I even tried to talk Dewey down on the price! After extensive research of the Latex mattress industry including a side by side comparison and a search for company complaints, I narrowed my choices to just 3. Flobeds was the most expensive of my choices by about $800.00. The cheapest choice actually looked cheap. The craftsmanship was obviously inferior to the Flobed.
I called Dave, I played cat & mouse with him and finally told him I had a couple other calls to make before I parted with my money. I called my second choice and was handed over to somebody up top. He eventually took my order ( my mistake). It was an un-split (solid layers) design 10 inch king bed with a 6 inch thick Dunlop core and two 2 inch thick comfort layers of talalay.
When it arrived the box was really beat up. I was un happy with the freight company professionalism. However, I soon found out why the box was so tattered. Imagine a king size mattress in a box and you and your spouse trying to get it into the house. It will only fit through the door diagonally. Once in the living room we took it out of the box because it was so dirty. BIG PROBLEM NOW! My 140 lb wife and I about killed ourselves moving it down the hallway to the bedroom. Picture yourself trying to move a 200 lb dead man (dead weight) you MIGHT be blessed with the heath required to do this. Now picture yourself trying to move a 200 lb dead man that is bulkier, say the size of a KING MATTRESS ! ! ! and, wait for it . . . . . . . . . . . . WITH NO BONES ! ! ! THERS IS NOTHING TO GRAB ONTO!
For the first few nights both of our backs hurt, probably because of the exhausting workout just getting it ready to sleep on. We imagined ourselves occasionally re-arranging the bedroom and worse yet, moving, and concluded this was not the bed for us.
We sent it back for a full refund minus $300 for the foundation (you can not return them) and ordered a Flobed.
The Flobed arrived in several small and easy to manage boxes and without damage. NO B.S. it was easy to set up and the quality is "TOP OF THE LINE"! Plus you can adjust the layers to suit your comfort needs. (we already have).
HERE IS A VERY INTERSTING FACT:
We have been married for 29 years and we have both always been side sleepers. However, we are finding ourselves sleeping on our backs more often and without pain.
I personally do not think there is a better Latex bed on the planet!
Richard Herman Coeur D' Alene, ID 04/18/2012 17:17:26 |
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---01/21/2011 08:50:10---
I have tried virtually every type of bed there is. Then I bought a Flobed. I have NEVER slept better. Before Flobeds, though, I did try a latex bed from SleepEZ (hoping to save some $$$). I returned it, dissatisfied with the quality and comfort. Biting the bullet, I decided to put my $$$ where my mouth is and try the Flobed. As I said, the best sleep I've ever had. Today, I just ordered a second Flobed for my wife. We sleep on 2 twin longs on a king frame. She thought she wanted a Serta extra comfy last January, so I shelled out $1400!! She grew to hate it; said it hurt her back. She started napping on my Flobed and loved it. She asked for her own Flobed which I gladly ordered because I know how much she loves mine. One suggestion, go with the website's comfort recommendation calculator. It was spot on for me.
You sleep a 1/3 of your life away, right? Don't short-change yourself and try to save a few bucks like I did. Go first class. Go Flobeds!! Michael Laffayette, LA 01/20/2011 09:40:04 |
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---09/18/2010 11:24:24---
Dear Dave and Flobeds,
We never realized how much we were enjoying our Flobed, until we went "on vacation" and slept on other beds. When we returned home, and slept our first night back in our bed, we looked at each other and said, "NOW we are REALLY on vacation!".
Thank you and your employees for your great product and great service.
Jane in Nevada
9-18-10
Jane Stateline, NV 09/18/2010 11:16:28 |
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---02/24/2010 14:02:16---
Dear Flobeds,
I have waited until we had the bed for several months to write this - just to be sure. I admit I was a bit nervous about getting a bed that my wife and I had not tried out somewhere. But the bed is wonderful and has eliminated our shoulder and other aches that other beds have caused. It was very easy to setup and was easy to move when out ceiling fan had to be repaired. Thanks for a wonderful product. Harold Bend, OR 02/24/2010 12:46:06 |
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---02/08/2010 14:46:36---
After dealing with yet another mattress that began to sag after only 3 years, I was determined to find something comfortable, supportive and long lasting. Our mattress was the 3rd in as many years. Two were deemed defective by the store we bought them from and the third one was becoming extremely painful for me to sleep on. Hubby wasn't having difficulty, but I was. Searching the web for mattress testimonials, I found only glowing reports about the beds and the company, Flo Beds. The idea of being able to adjust cores to suit each person was particularly appealing and the 90 guarantee made it worth purchasing. Hubby was skeptical, but felt I needed to find out if this bed was worth all the positive reviews it had received. Well, it is! Hubby set up the bed, and now, after three weeks, finds this bed to be the most comfortable one he has ever slept in. I, agree. Wish we had "discovered" FloBeds when we lived in CA, it would have arrived sooner...now that we're in Florida, it took about a week for the bed to arrive.... :)
A comfortable mattress, wonderful latex pillows and the DreamFit sheets, both available through FloBeds, along with the best customer support make this purchase one that will be considered one of the best purchases made in our 40 years of marriage. Kudos to Dewey and all at FloBeds.
Pat ODonnell The Villages, FL 02/08/2010 09:23:09 |
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---01/18/2010 10:50:02---
My husband and I purchased our FloBed in 2006, we had just finished building our home in Fort Bragg. We are committed to supporting local business, which is what lead us to FloBeds. We found the customer service very helpful in making our choice. They delivered, set up, and explained how to make any adjustments. They offered to come back and assist us if needed. Both their exchange / return policy are very generous. We have been very pleased with our bed. We refer anyone looking for a bed to check out Flobeds, regardless of where they live. No matter the climate, Fort Bragg to Hawaii FloBeds is the way to go. Connie Bender Fort Bragg, CA 01/18/2010 10:48:42 |
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---08/27/2009 11:26:44---
This is my 2nd FloBed. I have had a Cal King for several years in the U.S. and when I moved to Saba (Netherland Antilles) the thing I missed most was a good nights sleep. The bed that came with the cottage was old and was poorly constructed. I have sufferred for the past year and finally bit the bullet and had one shipped to the island. Because of the humidity and the dampness here the Latex mattress is the best fit to avoid mildew and that musty odor all our stuff gets here on our mountain island in the clouds.
My first good nights sleep in a long time and looking forward to many more. TC Saba, Neterland Antilles, NA 08/27/2009 11:25:49 |
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---02/11/2009 12:14:53---
Dewey,
As I stated when I made the trip up to Fort Bragg to check out your beds again after 8 years of traveling. Been to Southern Cal. where they made the flipper Latex beds, soft, to medium to extra firm. When we went to Phoenix we checked out the latex bed makers there! I all ways came home to my Simmons and thought about what I needed! This was eight years of thinking, my old bed was killing my back and neck now! I had to do something! I must have bough a pillow a year.(a very nice collection)
I remember seeing that memory foam block in San Diego, smash under that bedpost. It made up my mine. It never filled up with air any more! No, more spring to it! Latex was the only way to go!
What does a latex bed feel like? A very stiff jello bed. That is the interesting part. I love it! It is a warm feeling a not hot!
I just went on vacation, my back and neck problems came back over night! Thanks for making me hostage to my FloBed! I am being held hostage to my FloBed! Never thought this would happen. My son and his wife, just looked at me when I made them stop and checked out the other latex bed stores. I came home and bought the FloBed after 8 years. I waited way to long.
Thanks for that strip of latex!
Joe Joe Reiman Santa Rosa, Ca. 02/11/2009 11:51:23 |
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---12/12/2008 17:15:02---
My wife and I have been sleeping on a king size latex FloBed since 2003. Over the years, I have meant to write to tell you how much we LOVE our FloBed, but I never got around to it. I just happened to receive a marketing email from FloBeds, and now I am taking the time to tell you about our FloBed experience (finally! five years later!).
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Prior to having our FloBed we had a traditional, high-end mattress. We are both in good physical shape and we were always of the belief that a quality, firm mattress was the proper bed to have. But when we wanted a new bed for our new home we did lots of research and decided to give FloBeds a try. When we received our FloBed (firm on my side and medium on her side) we were very skeptical because the foam pieces seemed way too soft to provide the firmness we were accustomed to. The FloBed took some adjusting to for the first couple of weeks because whichever position you sleep in, the FloBed gives you the feeling that you are floating on total, gentle support.
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On our old traditional mattress my lower back would develop a dull ache if I "slept in" too long on weekends. But I have never experienced anything but blissful sleep on our FloBed. When we travel and have to stay anywhere for an extended period, one of us usually comments how much we miss our bed. And it is always the greatest feeling to get into our FloBed after being away from home for a while.
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If the topic of mattresses ever comes up with our friends or family we always rave about our latex FloBed.
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On a slightly negative note, we do find that the FloBed mattress topper eventually develops indentations that are difficult to get rid of. All traditional mattresses develop the same problem. But what is nice about the FloBed is that the mattress topper can be completely unzipped and shaken out, which helps to alleviate the indentations. We might even replace the mattress topper within another year or two. But let me be clear -- the latex foam pieces have never developed indentations and have remained 100 percent the same since the day we got our bed. In fact, the bed has held up quite well even through an out-of-state move.
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If you are doing your research about mattresses, you owe it to yourself to try a latex FloBed. It will provide an immeasurable quality of life difference! Bill New York, NY 12/12/2008 15:17:09 |
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---10/20/2008 14:18:51---
FloBeds customer service is the best I have encountered from any company, internet and local merchants included. The products are also excellent. When I needed a new core, the process was easy and efficient. Would recommend everyone purchase from them. Dewey,Thanks for all your help. Scott Fetterly Renton, WA 10/20/2008 13:36:57 |
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---10/19/2008 20:14:23---
My wife and I were in the market for an adjustable bed about 6 months ago due to a medical condition (wifes back). We had an older Select Comfort that was no longer comfortable, so we were looking to start over. After a few false starts with other companies, we found FloBeds. I dont think that we could have spent any more money on our bed than we did (over $5K) but we have considered it money well spent.
Hardly a day goes by when we do not marvel at how well made and how comfortable our bed is. We have both recently had knee surgery and have truly come to love being able to adjust our bed the way the doctor ordered! John Orr Chesapeake, VA 10/19/2008 12:29:59 |
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The people and service at Flobeds, from my experience, have been nothing but a pleasure. We have been sleeping on a FloBed since 2000 and now own many. My only wish in all my travels is that every bed that I have to sleep in was one of yours. Too bad you don't make one to fit in a suitcase. Your beds are well priced and best of all sustainable and Green. Of course I recommend you to any one who will listen and people wonder if I have some part of your business from my zeal. I just like sharing really good things made by really good folks. Best Mark Ruffalo |
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Hi, just wanted you to know after 3 months with our new bed, we are
absolutely blown away!! Everything and more than we expected. We
considered (and tried, as much as possible) the sleep number and the
Temperpedic, what a joke! Thanks again, we'll buy another!! Bob |
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Hi Mike: Here is a summary of the first day experience with our new FLOBED package! On arrival I unpacked the six boxes, which took approximately 30 minutes, not a lot of time but the tight fit in boxes was a little challenging to handle for one person my age (66). The foundation installation was rather simple, as was the assembling of the core pads etc. The mattress cover fit like a glove! Only a Stanford scholar could have put such a fine package together! Some of my muscles ached from the installation process, but I expected a good nights sleep on my Latex FloBed would get rid of my aches and pains. What a wonderful nights sleep! It felt like I was sleeping on cloud 7. No hot or cold spots, with good support. Nancys medium over firm may need an adjustment to firm over medium, but she will try my side first to test it out. A great start, with a great product, and I must say the customer service support from FloBed is the best I have experienced in along time! Thanks, Larry |
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Okay, I will be completely honest about my doubts. I can't believe that I just bought a mattress that I had never slept on AND spent that much on an ONLINE purchase! Well, thank the Lord I did! WOW! I recieved the bed today and bartered with my husband that if he helped me get it together and gave me ONE hour of sleep then he and my 8yo could go to the movies tonight and I would keep watch of our crazy 2yo. I just woke up from 1 hour of bliss! I will say I had my doubts about my firmness choice, but since you have such a great exchange program and the bed is so easy to swap layers in, I decided not to worry. WOW! I bought med on 2 layers of xtra firm. It is wonderful! It feels very soft to sleep in because I am less than petite, but is wonderfully supportive. I threw my low back out 2 days before Christmas and luckily found a great chiropractor to help me out over the past week. I am standing straight, but very sore across my sacral area and hips. I have been rotating beds throughout the house nightly to try to sleep. YOUR BED IS WONDERFUL!! I also bought a "soft" latex pillow. When I felt it I was certain it would be too soft to give me any support,but I was wrong. I am truly amazed! It was perfect for my side/stomache/back sleep rotation. I can say, as a registered nurse and back pain sufferer, your bed exceeded my expectations for pressure point relief! I am so delighted. I am looking forward to going to bed tonight for the first time in years. Thank you! Sarah RN, BSN Springfield MA |
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Hi Dave,
I'm writing to tell you how much we love the organic latex bed we
bought from you. I actually look forward to going to bed because it
is so comfortable -- supportive but cushiony. We really appreciate
your practice of letting customers switch out cores until they find
the firmness that was right. In fact, it was that practice, plus your
trial period, that gave me the confidence to purchase a bed over the
internet. Your customer service is was superb- from advice on finding
the appropriate firmness, to prompt response in mailing out altenative
cores.
I have already recommended you to a friend looking for a new latex bed. Laurel Heifetz |
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Hi Dewey, Our FloBed came today, just as promised. All was fine and very easy to put together. Great Quality and well thought out engineering and packaging! We are looking forward to our first night on our Flo-Bed, a full moon on Christmas Eve, it is our Christmas present to each other. Thanks again for the great service and Merry Christmas. Amil and Susie Charlestown, IN 24 Dec 2007 |
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Dear FloBeds, We’ve had our new FloBed for 3 months now, and I want to write and let you know how it all turned out. My husband and I didn’t realize how different we are as to the firmness we need to be comfortable. He prefers a firmer surface. After some jostling of layers, he settled in rather comfortably with firm—over his zone layer—over extra firm. He has many clips in his side of the euro-foundation (I have just two under the small of my back). He no longer has to get out of bed at night, just to work the kinks out before returning to bed again. I started out on a medium-over-medium, which I realized immediately was too firm. So we ordered a soft, which I put over my medium, but that was too soft. Then I returned to the medium-over-medium, but, again, it was too firm. Then I put the soft under the medium, and it was much better. I was much more comfortable with that configuration, but I felt that the effect of my zone had been diminished by the soft layer. That’s when we ordered a custom zone to replace the soft layer. With a 14-inch zone of medium to support my back, and soft above for my painful shoulders, and soft below for my painful lower hips, this zone turned out to be just the answer. First, I put it under the medium. It was an improvement, and my hips were very happy, as they sank into cushy softness, but my shoulders were still hurting. Then I put the new zone on top of the medium, and AT LAST! No pain! I couldn’t believe it... I thought I might just be imagining it. A few days later, I switched the layers back just to find out, and, wow... there was that pain again, and no mistaking it. the next day I retuned the layer to their final resting place: zone—over custom-zone—over medium... and once again, I had no pain when I went to bed last night. I’m ecstatic! I’d come to accept the fact that I’d never find a bed that could make my pain go away... But FloBeds did it. I can’t thank you enough. You’ve ended my painful nights, and my 10-year search for a bed that will feel good for both of us, and not begin to break-down and cave-in within months of purchase. Neither of us had to sacrifice comfort for the sake of the other, neither did we have to compromise with something in-between... too soft for him, but still too hard for me. Thank you so much. We made a point of visiting your store while on vacation... I’m so glad we did. Dewey was incredibly helpful, polite, informative, and patient... and has been so, every time we’ve called since. He sold us on your mattress. I don’t believe there is another mattress company that offers the level of customization and incredibly great service as FloBeds. Your 90-day trial period, your customer service and warranty policies are awesome, and your employees are nice. I believe this is one purchase we’ll be grateful for every night for a very long time. Your bed is an answer to my prayers, and you folks are a pleasure to do business with. I will recommend your bed to anyone I can get to listen to me. Sincerely pleased, Lary & Candy |
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We've had our beds for almost 3 years, and there are still a couple of times a week that we're sitting up in bed, drinking our morning coffee, 'taking our massage' and one of us will say. "Boy am I glad we got these beds!". They truly are SO comfortable. The Noyo foundation is terrific, with the adjustability of the head and foot areas, and the massage in both areas.
Having the two different beds makes it ideal when one of us wants to stay up late reading; the other isn't inconvenienced by having to sit up to sleep. I also found it invaluable when I developed breathing problems that were related to a heart problem, this past Christmas. After getting out of the hospital, I was able to sleep at more of an angle than usual without my husband having to do the same.
I'm so glad we did the research and found your website! We'll be enjoying these beds for many more years! Susan K Shrewsbury MA |
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We have had our FloBed for about a year now, and we are VERY happy with it.
We tried out about a dozen different stores here locally, with all different types of mattresses.
We were replacing an old Somma (which we loved too), and couldn't find one that was comfortable and affordable.
We were skeptical about buying "sight-unseen", but have never regretted it.
It is a wonderful bed; the people we talked to over the phone were patient and helpful.
Thank you Jessie & Frank Sams Las Vegas, NV 02/15/2008 10:46:04 |
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---02/07/2008 19:10:18---
We have ordered the Latex bed more than a year ago and we are both sleeping much better. My back and hips used to ache and I could not stay in bed too long because of this discomfort. As soon as we started using your the bed, I started sleeping much better. I have no problems at night falling asleep. The bed is so comfortable, that I can stay in bed longer on the weekends and catch up on my sleep.
Even after a year, there is no sagging and my husband and I are comfortable when we lie close together in the middle of the bed. Our old mattress used to sag a little, making it very uncomfortable for us to snuggle up.
I also love my latex pillow. I have tried all sorts of pillows, but nothing beats the comfort of my latex one.
We were very pleased with the whole experience of ordering the bed. We were surprised to find such a good product on the internet and the 90 night comfort test made it easy. We would heartily recommend these beds and this company. Christine Schmidt Laurel, MD 02/07/2008 18:49:55 |
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---10/10/2007 23:53:22---
Below was our testimonial almost 7 years ago. STILL loving FloBed after all these years!! Whenever someone complains of back pain, I send them a link to your site. <Just did it again today> I can honestly say, the latex bed and company are both fabulous. You just can not go wrong buying from FloBed. Dave made sure we were thrilled, and 8.5 years later we are still gushing. FloBed made us customers for life!
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It is hard to believe that we have had our latex King bed for 18 months now! It is such a wonderful bed that when we go on vacation we can not wait to get back home to our wonderful comfy bed!! We wish all the hotels and B&Bs knew about your fabulous mattresses.
OK, we could gush forever...<snip>
Happy Holidays to you and the FloBeds staff,
Nancy and Peter Nancy Sunnyvale, CA 10/10/2007 22:37:05 |
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---07/19/2007 11:36:26---
Hi, just wanted you to know after 3 months with our new bed, we are absolutely blown away!! Everything and more than we expected.
We considered (and tried, as much as possible) the sleep number and the Temperpedic, what a joke! Thanks again, we will buy another!! Bob, SC
Bob Campobello, SC 07/19/2007 11:36:07 |
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---07/19/2007 11:45:56---
Dear Dave,
It has been almost two years since I purchased a FloBed from you for my
boyfriend's place. I was moving in with him at the time and wanted a great
bed. He resisted at first but immediately realized how wonderful the bed was.
Recently I decided to get a place closer to work to cut down on my commute
during the week. That was the start of looking for another bed.
My boyfriend asked me to wait on purchasing another FloBed because he was
going to bring the Flobed we had to my new place. He had decided to
purchase a used pillow top bed from a friend for a "great deal".
I knew this was a mistake when I took a look at the bed that was waiting in
the wings to replace our Flobed.
I insisted that before he brought the FloBed to me that he try out this "great
deal" of a bed.
Let me just say that the two nights that he tried to sleep on the great deal of
a bed were the worst nights he has ever had. He didn't sleep and the whole
night he kept fighting the "sink to the middle" sensation!
He called the next day to say that I should get another FloBed and that he
would chip in to cover the expense. He was also calling his friend to give the
great deal of a bed back to his friend. He said the FloBed is the best bed he
has ever slept on, and I agree. Thanks for creating such a fantastic product.
Restfully Yours,
Debra De Graw
Debra De Graw Fort Bragg, CA 02/03/2007 10:49:20 |
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Awesome bed, great company. I am truly grateful that a company like this exists. So very helpful, great listeners, open and honest, highest integrity. The best local dealer could only offer an 8-inch fixed density mattress at twice the price.
To me, this is America at its finest. Small business, innovative, care, and integrity. No way a large corp. could provide half the value that flobeds does. I hope they get all the rewards their hard work deserves. Phil Asheville, NC 12/06/2006 09:32:15 |
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Best company we have ever done business with. The customer service is incredible.
My husband and I almost gave up on ever sleeping well until we got the Flo latex mattress. (And if his back is especially bad, we just put the firmer piece on top for a few weeks. We love having the option to do that.)
We are buying another one for our guest room.
Joan Martinez, CA 11/30/2006 11:59:13 |
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---08/17/2006 11:28:29---
I first bought a dunlop latex bed from Savvy in Virginia. It had strong chemical smells that never got better. Your talalay bed was the exact opposite. No bad smells. Great bed.
Thanks for the great bed and good service
Rod Rod Boca Raton, Fl 08/11/2006 13:57:25 |
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After much research, I decided to buy the Flobeds Talalay Zone-on-point mattress with the euroslat foundation because of the great flexibility the interchangeable cores offered. My wife and I have vastly different preferences for mattress firmness so this seemed to be a perfect fit. Ordering, shipping (across the country), and assembly were easy. Customer service was great. We even tried the 90 day firmness guarantee, ordering a replacement core on the 88th day, once again recieving great customer service. Most impressive of all, my wife, who is currently 9 months pregnant tells me that she doesn't feel pregnant when she is sleeping on the bed. We're quite impressed and would recommend the Flobed to anyone. Daniel Walpole, MA 07/20/2006 15:33:20 |
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We bought our FloBed 9 months ago+/-. It was, other than our two Shelties, the smartest purchase we have made in quite some time. Customer service was Outstanding and hassle free. We sent three latex pads back to get the firmness we thought we wanted, going hard than softer, than realizing what we had originally was what was the most comfortable. The whole time without any problems what so ever. I love the fact that the mattress cover can be spot-washed. The top cover comes off and if soiled can be cleaned. I never had a conventional mattress I could say that about. We bought the King with the euro slats. I found it hard to believe that the set could be delivered by UPS in 7 boxes but it was. And it was not at all difficult to assemble. Months ago we disposed of the boxes, but we have been negligent in not getting a positive reference your way. After all, you have made our nights wonderful, and this will be the last mattress we should ever need to buy again. Steve & Annette Glary Shawnee, KS 05/11/2006 18:58:01 |
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My FloBed tribute
Long overdue and finally written in response to the following online inquiry generated by
http://www.flickr.com/photos/hotash/111225094/
Q- I'm bed shopping and would like an unbiased opinion. How long have you had it and what is your testimonial?
A- Good luck mattress shopping-it took me weeks to decide-but once I did, I was sold and there was no changing my mind. I absolutely LOVE my FloBed. Every morning when I crawl into the bed I am thankful (still). We have had the bed for 2yrs now. I spent weeks trying to decide which mattress was the best deal; comfort, cost, life, etc. I had NO IDEA the bed of my dreams would be right in my backyard! I found http://www.flobeds.com/ online and was ready to pay for shipping and all that good stuff, scrolled down and found they are in Ft Bragg, 1hr from me! It is a HUGE bonus the bed is made with natural materials. I particularly love the fact that the bed is built to my body specs (weight, sleep style). My boyfriend and I are both side sleepers so we picked http://www.flobeds.com/detail.lasso?id=6483QU the posture zone-on-point Talalay mattress. The concept of this design just makes sense to me... I have to tell you, my boyfriend was so leery of this purchase it wasn't even funny-this coming from a guy who can happily sleep on the couch! Turns out he also loves the bed very much! I will ALWAYS have a Flobed-you sink into the mattress perfectly-not too much, just right. I sleep well and I do not wake up with the horrible lower back pain that I used to! Another very nice aspect of this bed is the temperature. I have NEVER slept more comfortably. We have the wool matress cover and I also sprung for the wool comforter and pillows. We now use only sheets and the comforter and we are never too hot or cold - I literally, have never been happier with a large (for me) dollar purchase (other than my lovely Xterra;-) than I am with MY FloBed...I wonder why I haven't written a testimonial...
One (well two) very seriously happy FloBed owner/operators
Redwood Valley, CA
Hotash Redwood Valley, CA 03/16/2006 02:33:27 |
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After disastrously trying the "memory foam" and airbed routes, we were so relieved (physically and mentally) to find the natural latex (not the one mixed with petroleum) customizable beds from Flobeds. My husband only liked hard beds til this one (we have soft over medium over extra firm) and he LOVES it which is a miracle in itself. I have spine damage and this is the first and only bed that has helped me to get a full night's sleep in my life. It is not unusual to not roll or wake all night long! Imagine. We have the matching foundation and it is very well built also. We are both very large people and this mattress is so supportive and yet giving. Your body just keeps on "letting go" and relaxing when you lay down and unlike the memory foam it doesn't just keep on sinking all night long so you can't move and are sore in the morning. Absolutely divine. Customer service here was excellent also, they answered a ton of questions on toxicity, firmness, etc. We have had ours over a year now and it is just as wonderful now. Outstanding. We hate to sleep anywhere but home now and are planning on putting the natural latex in our boat also as it just cannot be beat. We are so happy we tried it, we love it. My whole family does.
Becky & Vince Bothell, Wa 02/09/2006 11:21:41 |
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I see that one of my two "companion humans" wrote a testimonial for our FloBed, but my other "pet" human keeps forgetting, so it is up to I, the intrepid feline of the family to rave about this new mattress.
I love it!!!!!
I cannot describe the incredible nights' sleep I now get since we got our FloBed. Where sleeping with the male of the pair used to involve me having to move off of the bed every 30 minutes or so, I now can spend the night only having to move off or over once or twice- he is able to sleep comfortably without excess tossing and turning. He says that the level of support,firmness, and comfort is something he never thought he would find, and he raves about the fact that he does not have a nagging backache anymore. That makes me a happy kitty (and a well rested kitty), indeed!! I can't stop purring!
FloBed, you have lived up to your reputation, and I have raved to all of the other kitties on the block, urging them to make their "companion humans" get a FloBed for them too.
Thanks from a grateful cat!
Chaucer Beaumont Kitty Southampton, NY 01/09/2006 14:05:01 |
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I thought I'd never find a bed that was comfortable. Either years ago, my husband and I purchased what seemed like the perfect bed...at least it seemed perfect in the showroom. First I tried it, then my husband tried it. We both loved it. But when we had it delivered, and we both lay down on it at the same time, it was a disaster. I woke up every time he rolled over. That bed lasted one month and was relegated to our guest room. Our next bed also seemed perfect in the showroom. (We got wise: this time we both lay on it at the same time.) But that bed turned out to be too hard for me. Over the last eight years, I struggled with it, trying to fix the problem with a variety of mattress toppers. The foam ones didn't really work, and the air one sprang a leak after about six months, so I had to keep blowing it back up every night. Finally, in desperation, we began to shop for a new bed. The problem was that my husband liked the harder ones and I liked the softer ones. By chance, I stumbled upon the FloBeds web site. I was fascinated by the idea of being able to design my own mattress with a different hardness on each side. But ordering a mattress from an Internet company? So we checked out FloBeds with the Better Business Bureau, and when they checked out fine, we took a leap of faith and ordered a latex mattress and boxspring from them over the phone. To make a long story short, we are thrilled. My side is softer, my husband's is harder; he can roll over and not wake me up. Our backaches are gone. But there is a problem: We are now totally spoiled. When we are away from home, we miss our FloBed! By the way, the FloBeds customer service folks are great! Thanks FloBeds!! Ann Southampton, NY 12/18/2005 20:44:11 |
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My bed - firm over medium Natural Talalay Latex, slat foundation. I have had the bed for about 3 months now and love it. Assembly was easy. The foundation is solid. I love the option of different height legs, since I hate high beds!!! I am from Europe and missed my european bed. The usual American coil mattress beds seem to be from the last century. Not only do they look prehistoric, they feel like it too!
I was always too hot on other mattresses; not on this one. Totally love this bed.
The only problem I had is trying to attach a headboard to the bed. I have a solid oak headboard and the plastic brackets I ordered do not work. Also, since the queen size foundation comes in 2 parts, it would be nice to be able to screw them together or have some sort of a bracket to hold them together. The bed has sliding legs, but I hesitate to move it (for cleaning underneath), since the 2 pieces can move independently.
Traudi Lawton, OK 10/21/2005 12:03:25 |
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I have a Antique Bed, with a very unusal shape. I thought I would have to go out of my home town, to find someone who could build a mattress to fit it! But I talked to a local furniture store, and they suggested that I talk to the people at FloBeds. What a WONDERFUL EXPERIENCE! I not only got a CUSTOM made bed, but wonderful service, and a wonderful mattress. I want to say Thank You to everyone at FloBeds...from Mr. Turner and his staff and Rocky and his staff. Thank You! Barbara Fort Bragg, Ca 09/07/2005 19:54:15 |
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We have received our new bed and after a week of using we can say that we love it! My wife is happy to tears!
Thanks a lot!
Frank
http://furniture.takebest.com/ Terry Seattle, WA 08/01/2005 05:37:41 |
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We started using our 100% Talalay Mattress two days ago. The difference in
feel versus our old mattress was noticed by both my wife and me. I am not a
great sleeper and have noticed a lott of tossing and turning during the night.
The last two nights I still wake up but go right back to sleep and have not
tossed or turned at all. It is very easy to find a comfortable position. Clearly I
am waking up much more rested.
The FloBed experience of purchasing on the WEB was scary at first but the
service was excellent, putting the mattress together was excellent and the
advice on firmness right on.
Don Berghoff Studio City, CA 06/20/2005 07:43:58 |
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We have had our queen latex mattress for 1 and a half years now, and we still wake up most mornings commenting about how glad we are to have purchased it. I used to have alot of pain in my shoulders - I thought it was stress, but I guess it was the coil mattress, because it is gone.We have not had any problem with the mattress being too hot; we bought the latex top (vs. memory foam) and the wool and cotton cover. Since we set it up we have not felt the need to change a thing, and we used the firmness selector on your site. We just wanted to give you an update and to thank you so much for your high quality product. Susan D. Roslindale, MA 12/7/04 5:15 AM |
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I ordered a queen all-latex mattress and fir-slat foundation from Flobeds, and recieved it this week. Customer service was outstanding. After having some questions answered on the phone, the packages showed up on time and well-packed. Assembly was not difficult, and I was pleased with the quality of workmanship in the foundation, latex, and cover. The latex has a very unique feel, very different from our past spring mattresses. The feel of the bed is difficult to describe; if you haven't slept on a good latex bed before, you'll have to experience it for yourself. The latex is very supportive, yet soft enough to feel VERY comfortable. "Pressure points" and poor support are clearly NOT problems with this mattress. I was tired of feuding with my wife over whether to have a firm or soft mattress. Flobeds bypassed that whole issue with its ability to custom make each side of the bed to our preferences (this was the biggest factor in our choosing Flobeds). The transition from side to side is very subtle, so you don't abruptly "drop off" from the firm to soft side. It is also good to have the option of switching the firmness at any point. Thank you for making a quality product. It is nice to get a good night's rest! By the way, your website was nicely designed and informative (I liked the sheep!). Sincerely, Keith and Tammy of Virginia T.K. Williams Brookneal, VA 9/27/04 11:09 AM |
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It's been 1 week since I received my FloBed 100% Natural Latex bed. I was a little nervous at first, thinking that it would be harder than I anticipated, and that I might have to return some panels for softer ones. I have 2 each med., firm, xfirm for my queen size mattress.To my surprise, I woke up the next morning in the same position I went to sleep in, and I haven't had any uncomfortable nights. The support is great, and I have no more pressure point pain. Now I can hardly wait to go to hit the mattress each night.Another huge benefit is the hypoallergenic and antimicrobal nature of the mattress. I no longer have the horrible allergic rhinitis (and all that goes with it) that I had with my old mattress. This is important to me since I have severe sleep apnea and use CPAP. Keeping everything open is a must. Your customer service was great, answering all my questions over the phone. I received my bed in 3 days, putting a rapid end to my nighttime misery. Thank you for making my nights sleep truly refreshing and my working hours more productive.I highly recommend FloBeds and have happily made recommendations and referals to your website for more information. Suzanne Henderson, NV 7/9/04 7:46 PM |
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Hello! :) ...Zzzzz I purchased a King Talalay mattress set about 6 months ago. I didn't so much seek you out in an attempt to improve my sleep, as I have always seemed to sleep well. But, I did think a fine bed was a most worthy investment, and, after much research, invest I did. I was somewhat nervous of spending a couple thousand dollars on a bed that I had never seen or felt, but it sounded wonderful and made more sense in comparison to other products such as the Comfort Select beds, the memory foam beds, the other latex beds (which seemed to lack quality or consideration), and all the standard beds (and your guarantee helped ease the anxiety). Now, having slept on your Talalay latex bed for most of a year, I must say that it is wonderful! The very first night on it was the most drastic, providing comfort & a quality of sleep in such contrast to what I had experienced, even to what I had always considered good sleep. I used to think that momentarily waking to roll over a couple times a night was normal. Now, I only wake to find it to be a full & bright morning! And, months later, I am sleeping as well as ever! Anyway, I am very happy! Please keep up the good work, keep at the inovation, and keep your important product within relatively easy reach of folks who care much about aspects of life other than pursuing a monetary fortune! Ps- I also really like how I am able to post this testimonial! Thanks! Michael Friebel Oklahoma City, OK 5/3/04 9:20 PM |
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Dear FloBed,I purchased a king sized latex sleep system from you in October 2003, almost 6 months ago. I had deliberated and researced beds for a very long time before taking the plunge. I just want to say how happy I am with both your product and service. You are truly a "no-hassle" company, making customer satisfaction and service a high priority. I love my flo-bed and sleep better than on any other mattress I have had in the past. I was worried about the bed running "hot" but so far it has not been a problem. I have chronic insomnia and seem to get back to sleep faster and easier on this bed. I also have experimented with flipping the cores and it has been fun and interesting to compare all the options. Thank you so much for my bed.Sincerely,Eileen DeutschAnacortes, Washington Eileen Deutsch Anacortes, WA 4/8/04 5:01 PM |
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Well, we've had our new queen-sized, (med-firm w/7-zone layer) FloBed for about a month & wanted you to about the big impact it has had for us. We've always slept on very firm, "chiropractor-approved" brand-name beds to 'help' my back, but in recent years we both woke up consistently unrefreshed from sleep (lots of tossing and turning because of pressure points) and, frankly, with sore hip & shoulder bones due to the firmness of the mattresses. The FloBed works as advertised -- pressure points are eliminated completely, but there is NO SAGGING feeling, as one experiences in softer wire mattress...my wife, who held out no hope that another mattress could make a difference is passionate about the FloBed (considers it a 'life-altering') event. It is like sleeping on a cloud that accomodates your pressure point protuberances while still keeping your spine aligned - amazing; we wake without back or pressure point pain of any kind & can't wait to go to bed. The website isn't as ascetically appealing as many others, but the product is a home run. Thanks. Patrick G , CT 4/1/04 10:40 AM |
| Dear FloBeds, I guess it has been about six months now since our two flobeds arrived. A couple of weeks ago, I did something very important. I went into the garage, pulled out the cardboard boxes that the flobeds had shipped in, and proceeded to cut them up for re-cycling. Why is it important? I don't intend to ship them back. They are keepers. Both the queen in the motorhome and the king in our bedroom. My wife keeps saying they are the best beds she has ever slept on. After an extensive effort to find a bed that I didn't have a lower backache from in the morning, I discovered that they all had the same effect on me. The problem isn't the bed. It's my weight and poor physical condition. However, there is no doubt that the Flobed is far and away the most comfortable bed of them all. I truly have to apologize to you for the hassle over the first bed. When I still had backaches, I figured I could still find a better bed. I couldn't! Not even the highly advertised Tempur-pedic was any better. In fact, I don't even know why anyone would buy one. They are hard and tend to be warm. We are sold on the Flobed. Period! Thanks a lot. Creston H. Washougal, WA |
| I am one of your happy customers, with fibromyalgia. In the Forums on
About.com under fibromyalgia and chronic fatigue they often question about
mattresses, I tell them about flobeds. You should put an ad on the site. Donna M |
| Dear Dave........... You were right a 71 year old woman can set up one of your beds and it was fun. This is a wonderful sleeping unit........it is like a sleeping on a water bed without the mess. Hope you are enjoying the 3 day holiday in Ft. Bragg......wish I was there as it has been mighty hot in the Central Valley. Thank you so much for the great service............ Blessings Donna E. |
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from online forum FLOBEDS.COM The best! |
| Goldilocks Was Right What makes a mattress just right? NEWSWEEK OR MAYBE NOT. While this axiom is widely held, it turns out there isnt
scientific evidence to back it up. The conventional wisdom on firmness
derives from the days when a good bed was a luxury. Physicians used
to advise people to put a board under the mattress to keep it from sagging,
says Dr. Richard Deyo, a back-pain expert at the University of Washington.
In fact, experts say the ideal bunk is not a hard one or a soft onebut
a comfy one. It turns out Goldilocks was correct not to sleep in either
the Papa Bears or Mama Bears bed. -------------------------------------------------------------------------------- |
| To: CustService@FloBeds Subject: replacement and wrong size From: kwiens@xxxx.xxx This is an amazing response to a client! Thank you! -----Original Message----- You're our customer now... No additional charges. |
| It has been 6 weeks on my new latex mattress and I am so happy with my
decision to purchase one of your beds. After a little time adjusting the
layers I am getting the best sleep I have had in years. Your beds are a
great product and your service was excellent. Buying mail order was a little
scary but your company made it wonderful. The only bad thing is I will never
be able to sleep on a spring mattress again! Paul V. Boca Raton,FL |
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Joseph and I wanted to write and tell you how pleased we have been with the customer service that we have received from Flobeds.
You and your staff were great in straightening out the problem with our receipt of a wrong size core and the associated shipping delays. After we received the correct size cores, they have assisted us in adjusting the core firmnesses.
It is not often that we find a Company that the staff consistently treats customers, as you would want to be treated. Everyone has been gracious, as well as knowledgeable about your product.
Joseph and I looked and looked to the point of total frustration to find a mattress to fulfill our need of dual firmness. We thought the we would have to settle for something in between until Joseph found your site on the internet. I have slept on a waterbed for the past 30 years and was used to a very soft and flexible mattress. I am pleased that your mattress conforms to my body shape and I do not feel any pressure points. Joseph has a bad back, takes medication on a daily basis and requires a very firm bed. He is delighted that your mattress gives him the kind of support that helps his back feel pain-free, but without the harshness of a 'hard' mattress.
Your Flobed is constructed so that we can have the firmness we each need in the same mattress, and we can adjust the firmness until it works best for each us The Flobed solution is a great invention.
Please thank your staff for the great customer support. Also, on a side note, my son, who is 10 years old, wanted you know that the memory foam is cool as he can make body prints. Riqui S. |
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Subject: praises My husband and I have now slept on our latex flo-bed for a year. Our
friends who ordered a flo-bed after trying ours came for dinner party
the other night, where we each proceeded to rave about our flo-beds until
everyone else got bored of hearing about it. Not to bore you, but the
gist of it was. We never realized how much sleep we were losing to uncomfortable
mattresses. Never again will any of us sleep on anything else. And the
service from your store was first rate. So if you every need a recommendation,
we'd be happy to supply one. Just thought you would like to know. |
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