Your Latex/Memory Foam Mattress has been manufactured using the highest available
quality materials and workmanship. It has been carefully inspected and been found to be
free of defects. The Provisions of this warranty apply to the original owner of the
product so long as the warranty provisions remain in effect. Freight cost to and from the
authorized repair facility is the responsibility of the mattress owner. At no charge to
you we will determine the nature of the defect and if the fault is ours, we will repair or
replace it at our option; subject to prorated charges set forth below. Authorization from
the factory to return products must be obtained prior to return.
The Twenty(20) year warranty will be prorated as follows from the date of purchase.
Memory Foam Pressure Relief Comfort Layer (visco-elastic)
The first three years — no additional charge. The next 12 years — 50% of the then
current manufacturer's suggested retail price of the affected item. The last 5 years
— 75% of the then current manufacturer's suggested retail price of the affected item.
Latex Cores & Cover
The first ten years — no additional charge. The next 5 years — 50% of the then
current manufacturer's suggested retail price of the affected item. The last 5 years
— 75% of the then current manufacturer's suggested retail price of the affected item.
This warranty covers workmanship and materials. IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY. IN NO EVENT SHALL THE COMPANY BE LIABLE TO THE BUYER OR ANY OTHER PARTY FOR INDIRECT OR CONSEQUENTIAL DAMAGES.
This warranty is additionally subject to the following conditions: 1. Warranty does not apply to bedding, if upon inspection, it is unsanitary or been subjected to abnormal use. 2. If identical materials are not available at the time of repair or replacement we reserve the right to substitute materials. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state. Some states do not allow limitations on how long an implied warranty will last or the exclusion limitation of identical or consequential damages, so the above limitations or exclusions may not apply to you.
Normal leveling or flattening our of materials or body impressions of less than one inch, which occur in normal use of the mattress, are not covered in the warranty. Slight body impressions in a new mattress indicated that the upholstery layers are conforming to your body's individual contours. These are not structural defects but normal occurrences in the performance of the mattress.
Unlike conventional mattresses, your FloBeds sleep system allows you to see the components of your mattress, you know what you are sleeping on. Latex is a natural product and will have minor inconsistencies and blemishes. (Traditionally manufactured latex beds have pieces laminated together. Latex is not made to mattress sizes). The latex you receive may have fractures or be uneven and may have been repaired with nontoxic glue. These will not affect the ability to provide your body with superior support. Memory Foam discoloration from light is normal. Latex may be gently washed with soap and water.
If mattress is returned in compliance with the warranty above and found to be defective, the remedies as set forth above shall be determined by FloCare 1(800)FloBeds, 234 E. Redwood, Fort Bragg, CA 95437.
