On Mar 29, 2014, Y. Z. wrote:
Interested in latex mattress.
1. I believe firm Dunlop latex is better for the support. Do you have such an option?
*We only offer Talalay. We feel it is superior in consistency and longevity. Latex firmness is measured in ILD, which is how many pounds it takes to compress a 4” piece of latex to 3”. A 36 ILD Talalay piece of latex takes the same 36 pounds to compress as a Dunlop piece. Dunlop is stiffer, and can be used as a bottom layer without compromising the mattress. This will allow for a lower cost mattress. However, we feel that it is important to be able to move layers up and down in your mattress to achieve the best support for your body. If you have a Dunlop layer on the bottom and want to firm up your mattress, moving the Dunlop to the top will bring a stiffer, less conforming layer closer to your body and compromise the comfort.
ILD and Firmness http://www.flobeds.com/information/latex/firmness-spectrum.htm
Talalay vs Dunop http://www.flobeds.com/information/latex/talalay-vs-dunlop.htm
2. Convoluted latex is soft. I prefer a bit firm as a top. Does convoluted latex also has firm, medium and soft type?
*We offer our 2” layer of convolute on all our mattresses. It is for pressure relief and blood circulation. If, after trying our mattress with convolute, a FloBeds customer wants a solid 2” layer instead, we will exchange (no charge) the convolute for any firmness desired from 22 ILD to 36 ILD.
3. After purchasing, can I change one of the layers, e.g. Change the firm for medium… What is the cost?
*We offer our Goldilocks Guarantee which allows you to purchase new cores (half width in King, Queen or Full) at a deep discounted price of $75 for the first 5 years. Here is a link to the complete details of the Goldilocks Guarantee: http://www.flobeds.com/guarantee/goldilocks-guarantee.htm
4. Returning cost
*Our 100 day test rest allows you to return your FloBed for a full refund of the purchase price. You only pay the shipping. For example: A queen mattress and foundation would cost $149 to ship to the Continental US. We offer our UPS account to return at the same price, so your risk would be $149 twice, or $298. A mattress only is $99 each way.
Thank you for considering FloBeds,