Once the order is complete, FloBeds uses UPS Worldship to handle all the shipping functions and generate shipping labels. Normally, each bed ships in five packages.
Thanks to UPS’s Quantum View Manage, FloBeds can provide each customer with the location of in-transit packages or specify exactly when the packages will arrive. By providing the tracking details to customers via the Internet as well as telephone, FloBeds is able to reduce service calls.
Flobeds customers can conveniently switch out the parts to adjust firmness, using UPS Return Service. Each shipment includes a return label, they just pack it and call for pick-up or drop it off at one of 5,000 UPS drop-off locations.
Adds Dave, “Our business has grown leaps and bounds since we converted to UPS and in the process, UPS made our shipping, even internationally, a breeze. We are able to provide our customers with superior quality mattresses without tacking on top-dollar shipping cost.”
And that's something that will help you sleep at night.
